Privacy Policy for Eco Carpet Cleaning Melbourne

Introduction

Eco Carpet Cleaning Melbourne is committed to protecting the privacy and personal information of our customers and ecocarpetcleaningmelbourne.com.au users. This privacy policy sets out how we collect, use, disclose and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) for users in the European Union (EU).

Personal Information

Collected Eco Carpet Cleaning Melbourne collects personal information from our customers and website users for the purposes of providing our products and services. This may include:

  • Name, address, and contact information
  • Payment and billing information
  • Information about your carpet cleaning requirements

We may also collect information through our website, such as your IP address, browser type, and browsing activity.

Use and Disclosure of Personal Information

Eco Carpet Cleaning Melbourne uses personal information to provide our products and services, and to improve our business operations. We may also use personal information for marketing purposes, with your consent. We do not disclose personal information to third parties, except as required by law or with your consent.

Storage and Security of Personal Information

Eco Carpet Cleaning Melbourne takes reasonable steps to protect personal information from misuse, interference, loss, and unauthorized access, modification or disclosure. We store personal information on secure servers and physical storage facilities. We use SSL encryption for our website to protect data transmission.

Access to and Correction of Personal Information

You have the right to access and correct your personal information held by Eco Carpet Cleaning Melbourne. To access or correct your personal information, please contact us using the contact details below.

Cookies and Website Analytics

Our website uses cookies to improve your browsing experience and to collect information about your use of our website. We use website analytics tools, such as Google Analytics, to collect data about website traffic and usage. This data is used to improve our website and marketing strategies. You can choose to disable cookies in your web browser settings, but this may affect your ability to use our website.

International Transfer of Personal Information

Eco Carpet Cleaning Melbourne may transfer personal information to our service providers located outside of Australia for the purpose of providing our products and services. We will take reasonable steps to ensure that our service providers comply with the APPs and GDPR requirements for the protection of personal information.

Changes to Privacy Policy

Eco Carpet Cleaning Melbourne may change this privacy policy at any time without notice. Your continued use of our website or services after any changes to this policy will indicate your acceptance of those changes.

Contact Us

If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at info@ecocarpetcleaningmelbourne.com.au.